SHIPPING & DELIVERY
Free shipping
We are glad to bring our customers great value and service. That’s why we provide free shipping for purchase over $99 by ePacket or EMS and in USA by USPS.
Shipping to over 200 countries
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Customs
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country. Layladason Boutique online is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipping time
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Max delivery time – 45 business days.
*This doesn’t include our 2-5 day processing time.
Tracking information
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
Shipping Delays
Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances, such as weather, carrier delays, or high order volume. If your order is significantly delayed, we will contact you with updates.
Lost or Damaged Items
Layladason Boutique online is not liable for items lost or damaged in transit. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions or concerns regarding your shipment, please contact us at info@layladason.com
If you have any other questions, please contact us and we will do our best to help you out.