We offer complimentary worldwide express shipping on all orders. For urgent or bespoke delivery requests, our concierge team can arrange exclusive white-glove service—please contact us for details.

Standard deliveries are dispatched within 1-2 business days and typically arrive within 3-5 business days domestically and 5-7 business days internationally. For expedited options or real-time tracking, our client services team is available to assist.

Yes, our VIP clients may request a preferred delivery window. Please indicate your preference at checkout or contact us directly for personalized arrangements.

We accept all major credit cards (Visa, Mastercard, American Express), bank transfers, and secure payment via PayPal. For haute couture or high-value purchases, private client payment plans are available upon request.

Your privacy and security are paramount. Our boutique employs SSL encryption and complies with GDPR standards. All transactions are processed through PCI-DSS certified gateways, ensuring your financial and personal data remain confidential.

Once your order is confirmed, you’ll receive a digital receipt and a dedicated tracking link. Our team meticulously prepares your purchase with signature packaging. For international orders, customs and duties are pre-calculated at checkout for a seamless experience.

A detailed digital invoice is automatically generated and emailed upon purchase. For bespoke or bulk orders, a handwritten invoice can be arranged—simply notify us before shipment.

We offer a 14-day return window for unworn, unaltered items with original packaging. Due to the exclusive nature of some pieces, certain collections may be final sale—this will be noted at checkout.

Absolutely. Our signature gift wrapping—complete with silk ribbons and a handwritten card—is complimentary. Specify your message during checkout or email us post-purchase.

Our private clientele enjoys early access to collections, personal shopping appointments, and exclusive events. Join our mailing list or inquire via email for details.